Return and Refund Policy
Thanks for shopping at www.tanysjewellery.com
If you are not entirely satisfied with your purchase, we’re here to help.
You have 14 calendar days to return an item from the date you received it. If a longer time is required for a return or exchange that can be arranged at the time of purchase.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
Return shipping payment canalso be made in store..
Items Not Eligible
All items eligible for refunds if it meets the criteria listed above.
All sale items are not eligible for refund, exchange only.
How to return your item
Returns can be sent to our store at the address indicated below.
If you have any questions about this Return and Refund Policy, the practices of this site, or your dealings with this site, please contact us at:
740-5111 Northland Drive NW
Calgary, AB T2L 2J8
This document was last updated on August 04, 2017